Attempting a Jump does, however, move that Jump Client to the front of the upgrade queue. While you can modify an outdated Jump Client, you cannot Jump to it. If a Jump Client has not yet been updated, it is labeled as Upgrade Pending, and its version and revision number appear in the details pane. The number of concurrent Jump Client upgrades is determined by settings on the /login > Jump > Jump Clients page.
#Bomgar jump client active offline update
In the details pane, you will see the scheduled deletion date if the Jump Client does not come back online.Īfter a software update, Jump Clients update automatically. It is labeled as lost only for identification purposes, so that an administrator can diagnose the reason for the lost connection and take action to correct the situation. No specific action is taken on the Jump Client. If a Jump Client goes offline and does not reconnect to the B Series Appliance for the number of days set by the Jump Client Settings in the /login interface, it is labeled as lost. Which details are shown here is determined by the Jump Client Statistics setting in the /login interface as well as by the remote operating system. When you select a Jump Client, a details pane appears to the right of the Jump interface.
Searchable fields include Comments, Console User, Domain, FQDN, Group, Hostname/IP, Jump Method, Last Accessed, Name, Private IP, Public IP, Status, Tag, and Workgroup. To change the fields you are searching, click the magnifying glass and check or uncheck any of the available fields. Enter a string in the search field and then press Enter. In addition to browsing for Jump Clients, you can search based on multiple fields. The representative console remembers the column order and the sort order the next time the representative console is launched. To facilitate browsing the Jump Clients list, you may drag the columns into any order you wish, and then sort a column by clicking the column header. Your account settings determine what Jump Item permissions you have, including which Jump Groups you can access and which types of Jump Items you are allowed to use.
#Bomgar jump client active offline install
To access an individual computer without end-user assistance, install a Jump Client on that system either from within a session or from the Jump Clients page of the administrative interface. Use Jump Clients to Access Unattended Computers
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